Meet Our Staff
I have been with Napleton Rockford/Loves Park locations approaching 9 years and have been in the automobile business more than 19 years. Superior client relations, while establishing client retention through employee satisfaction, is my targeted daily focus. Please contact me with any questions and allow me to provide you the benefits of the Napleton Advantage. Thank you for your interest in our dealership!
European Sales Manager
Hello I am Tim Hayes, I have been with Napleton Autowerks since March of 2006. I have over 16 years experience in the car industry. I started as a detailer and have worked my way through the ranks. I am a very down to earth person, who enjoys all aspects of my job. (I do not even have an office!) I specialize in leasing and acquiring those hard to find vehicles. Please feel free to call, text or email me anytime, I love to help!
Pre-Owned Sales Manager
Hello my name is George Buchaklian and i have been in the car business for over 35 years, my hobbies are collecting and restoring antique and special interest autos, golf, and designing and building various stained glass windows and lamps. I really enjoy finding that special used or certified car or truck for my many repeat customers, please stop in and see our great inventory of certified and preowned cars and trucks today you won't be dissapointed.
Josh Van Horn
My name is Josh and I have been in the car business since 2009. My wife and I moved here from CA in 2011 and enjoy being close to family. In my spare time I enjoy playing basketball, golfing and hanging out with the family. We are expecting our first baby in May of 2011. I look forward to meeting you.
Mercedes-Benz Sales Manager
I’m Todd Kundinger, Sales Manager here at Napleton Auto Werks. I have been in the auto industry since June of 2010 & with Napleton Auto Werks since August of 2012. I have lived here in the Greater Rockford Area since 1996, I was raised in the Northwoods of Wisconsin, which I will always consider my home due to my large family there & several generations of heritage. I work tirelessly to ensure that all guests that come through our doors feel as though they are family & are treated as such. My time spent outside of work is largely spent at the gym, my physical fitness is priceless to me, I also enjoy riding my motorcycle when weather permits. Please do not ever hesitate to stop in & see me, I would enjoy being able to show you how you should & deserve to be treated by your auto dealership.
Euro Sales Specialist
Hello Everyone, My name is Terry Searcy and I am one of the Business Managers with Napleton Auto Werks. I have been in the car business since the age of 16. When I am not at the dealership, I enjoy spending time with my wife and 5 kids or playing golf. Please let me know if there is anything I can do to be of assistance.
My name is Gary Heckman and I am the dedicated Audi Service Consultant here at Napleton Auto Werks. I have been in the automobile business for 20 years and a loyal employee of Napleton’s for over 14 of those years. I recognize your time is valuable, so it is my desire that your service experience is quick and efficient, and your vehicle is fixed right the first time. I have been married to my bride Robin for 15 years (ask me about her cake business) and we are the proud parents of 5 children ranging in ages from 13 to 2. We worship at Hope Free Church in Roscoe and are involved in several ministries. If there is ANYTHING I can do, please ask.
“I have been with Napleton’s since September of 1998. I’ve been involved in the automotive industry now for over 23 years. I enjoy spending time with my wonderful wife of 18 years and three beautiful girls. In my spare time I coach girls basketball, am president of the Eagle Parent Organization at Christian Life High School and serve/attend at Rockford First. I also play softball year round and make a few attempts at golf. I bring the same dedication and excitement from my personal life to our work environment here at Napleton’s. I look forward to the opportunity to “excite” you as a customer here at Napleton Auto Werks.”
Mercedes Service Advisor
Hi, my name is Nichole. I have been with Napleton's since 2007. I started in our customer care department and have since worked my way up to Service Advisor for Mercedes-Benz. If there is anything that you ever need please don't hesitate to contact me. I was born and raised in the Rockford area and am a proud mother to three wild boys! I am excited to have an opportunity to work in the service department, so next time you're at the store for anything stop by and say hi.
Chad, a Rockford native, has been in the automotive industry working all areas of the parts department for over 25 years. He has served as the Parts Director for both the Rockford and Loves Park Napleton locations for the past 8 years. Chad is certified in all of the dealership auto products. He is Master certified in Mercedes Benz and Honda and has received Top Honors with GM. Chad also functions as the in-house computer systems specialist. Chad and his wife of 21 years have 4 great children; 2 sons and 2 daughters. Many of his nights and weekends are spent supporting his family with their athletic and scholastic endeavors. Florida is a favorite vacation destination for Chad and his family.
Parts Asst Manager
My name is Ryan, A.K.A. RYNO. I am originally from Orlando, Florida and moved here in February of 2000. I brought with me, six years of Honda parts experience. I have been employed by the Napleton's on riverside for twelve years in their parts department, eight of them as the assistant parts manager. If you have any questions or I can be of any assistance, please don't hesitate to call or come see me at the store. When I'm not working I enjoy spending time with my girlfriend Jenny and soon to be step-son, Fabian. Jenny and I have been dating for almost five years and have been engaged since August of 2011. We are getting married on our five year anniversary 5/5/12. I spend the rest of my time in the gym, bodybuilding.
MY NAME IS JOHN KNOLL. I'VE BEEN IN AUTOMOTIVE INDUSTRY FOR OVER 25 YEARS. I'M CERTIFIED IN "AUDI" PARTS. I ENJOY PLAYING SOFTBALL AND RESTORING OLD CARS. MY WIFE AND I HAVE 5 KIDS, 4 GRANDBABIES WITH 2 ON THE WAY.
I am the Office Manager for the Loves Park and Rockford locations. I have been the Office Manager for the Napleton's for 15 years and been in the automotive industry for 35 years. I started in the office as a part-time clerical employee and worked my way up through the office into management. I enjoy being an office manager and my goal is to have a friendly and efficient office. The majority of my staff at both locations have been with the Napleton's for 10 years. My husband, Doug, and I have 3 children Melissa, Jessica and Erik, son-in-law James and grandson, Lane. We spend time together boating, snowmobiling, outdoor sports, gardening and traveling when we can. I would like to thank all our customers for your support.